Travel

Airport

• words
  • check in desk: 值机柜台
  • boarding pass: 登机牌
  • boarding gate: 登机口
  • customs: 海关（安检）

• check in
  • Excuse me, do you know where I can check in?
  • Here is my passport/visa.
  • Do you have any luggage/baggage to check in? （行李托运）
  • Can I take this bag/suitcase on board?
  • Do you have any window/aisle seats?
  • What time do I need to board?
  • Which boarding gate do I need to go to?
  • Where is the security check/customs?

• on the plane
  • Where is my seat?
  • What time does this flight arrive in New York?
  • How long before we arrive?
  • Can you give me some earphones/a cup of water?
• off the plane
  • Where can I pick up my luggage? (luggage claim area)
  • Excuse me, my bag is missing.
  • Here is my luggage tag.
• change money
  • Excuse me, can I change money here?
  • What is the exchange rate?
  • I would like to change Chinese yuan into (US) dollars.
    • Euros, Pounds, Yen, Hong Kong dollars, Singapore dollars, ...
  • Is there a service charge/any commission?
  • Can I get a tax refund on these goods? Here is the receipt.

• at the customs
  • How long will you be staying in US?
  • Where will you be staying?
  • What is the purpose of your trip?
    • It's a business trip/vacation.
    • I'm here to see friends.

Hotel

• No appointment
  • Excuse me, I would like to reserve a room.
  • Do you have any free rooms for tonight?
  • What is the rate per night? / How much per night?
  • Do you have a single room/double room/room with twin/double beds?
• With appointment
  • Excuse me, I would like to check in.
  • I have a reservation under the name of XXX.
• Calling from room
  • Hello, I'm calling from room XXX.
  • Is there a hair dryer in the room?
  • Could you bring me a kettle?
    • some slippers / toothpaste / toilet paper / towels / a plug adapter for a Chinese plug.
  • The air conditioner (AC) is not working/broken.
    • the heating / toilet / shower
  • The window in the room won't open.
  • Could you send somebody to fix?
  • Could you send somebody to clean my room/change the sheets in my room?
  • Could I have some more toiletries? （洗漱用品）
  • The room smells of smoke, can I change to a different room?
  • Do you have a room with a window/sea view?
  • Can I upgrade my room? How much would it cost?
  • Excuse me, I have lost my key card. I'm locked outside my room.
  • This key card doesn't work. Could you give me another one?
• Check out
  • What time do I need to check out?
  • Can I check out, please? My room number is XXX.
  • Can I pay by credit card?